Services and prices
Compare available platforms, service descriptions, quantity limits, pricing units, and the total before you submit.
Browse services →How ordering works →
SMMQube Help Center
Find the right answer.
Find the right answer.
Keep your order moving.
Start with a topic below for practical guidance. If your question is about a specific order, open a support ticket from your dashboard and include its order ID so our team can review the right request.
Browse by topic
What do you need help with?
Use the current service details and your order history for information about your own request.
How ordering works →
Orders and delivery
Check your order status, start count, and remaining quantity. Delivery times are estimates; use a ticket for an order that needs attention.
View order history →Get order support →
Wallet and refunds
Review available funding options and transaction history. Learn how confirmed partial, canceled, or failed orders are credited.
Open your wallet →Read the refund policy →
Account access
Recover access to your account and keep your profile details current. Never share your password or API key in a support message.
Reset your password →Account settings →
API and resellers
Find authentication, catalog, order, status, and error details for server-side integrations, plus a step-by-step reseller guide.
API documentation →Reseller API guide →
Rules and safe use
Check service eligibility, authorized targets, account responsibilities, and the terms that apply to orders and support.
Acceptable use →Terms of service →
Quick answers
Common questions.
Service conditions vary. Check the selected service and order details for the options available to you.
See all FAQs →How much do services cost?
Each service has its own rate and quantity limits. Rates are displayed in USD, usually per 1,000 units or per package where stated. Your order total is calculated from the selected service and quantity before you submit.
How long does an order take?
Delivery time depends on the selected service, quantity, and current availability. Any average delivery time is an estimate, not a guaranteed deadline. Check the service description and follow your order status in the dashboard.
Can I cancel an order or request a refill?
Some services support cancellation or refill requests and others do not. Check the service details before ordering. Eligible orders show the available actions in Order history; submitting a request does not guarantee it will be accepted.
Do I need to share my social media password?
No. Use the public link, username, or other target information requested by the service. Do not include your social media password in an order or support message. Follow the service requirements and the rules of the relevant platform.
Still need a hand?
Send the details to the right place.
Use a support ticket for an account or order question. For a general question before signing up, email support@smmqube.com.
